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FAQs

Why are there only three disciplines on MCQ? I need more!
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Thanks for asking! We started with the three disciplines that are commonly found in first-year curricula to get you started! But don't worry, we will be adding more in the near future! We got you!

What is "My study guide?"
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My study guide is found under the My accounts tab at the top of the homepage. The page lists the reference book, chapter, and page numbers of the questions you got incorrect, just in case you need a bit more information to kill your exams!

Where do I find the flashcards?
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Flashcards can be found under "My account" in "My flashcards." You can filter for the flashcards by discipline, subtopic, or even random keywords you might come up with!

What are the system/device/network requirements?
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  • Safari v10.0 or Firefox v60.0 or Google Chrome v60.0 or higher versions (browser must have Javascript and cookies enabled)
  • Stable and reliable high-speed internet connection
  • Minimum screen resolution of 1280x800 preferred for an optimal experience
  • English as Input and Display Language
Can I access my subscription on mobile devices?
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While MCQ is not app-based, our website adapts easily to mobile devices

What happens if my subscription expires? Will I lose all of my user data? Will I lose access to previous study materials (i.e. flashcards)?
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Accounts will remain on MCQ for one year from when your subscription expires. All quizzes, flashcards, and other content will be available if you subscribe again within that period

What is the refund/cancellation policy?
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Monthly and quarterly subscriptions may be canceled at any time; however, we cannot offer a refund. You will still have access during the month or quarter you canceled, but your access and billing will stop on the next billing cycle.

Annual subscriptions must be canceled within seven days of purchase to receive a full refund. To request a refund, please email us at customersupport@mcqmeded.com.

Additionally, we have a 1-week free trial with signup. We know we may not be everyone's cup of tea, but you should figure that out during the trial period!

Can I reset my question bank/statistics?
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Absolutely and at any time!

When is my new subscription activated?
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When you sign up and submit your payment, you are activated and ready to have fun and learn simultaneously!